I'm Andrew Thompson

I design and help launch delightful, valuable products
My experience

I've worked with all types of companies building all types of products: including web, mobile app, embedded platforms in B2C, B2B, SaaS, and government industries.

I've worked with all types of companies building all types of products: including web, mobile app, embedded platforms in B2C, B2B, SaaS, and government industries.

Case Studies

If you've come this far, you will want to get a sense of both how I work individually and and as part of a team (or teams).  Please take a look at my case studies below.  

Savant Home Energy App

My role

Lead Mobile Product Designer

Synopsis

Improving all phases of the vacation rental experience through a new mobile app for guests.

Outcomes

• App designed, built, & launched from scratch in roughly a quarter

• 60,000 distinct users in under 2 months

• NPS score of guests using the app was average of 9 points higher than overall average

• 30% less calls to customer support

• and more…

Vacasa Guest App

Synopsis

Improving all phases of the vacation rental experience through a new mobile app for guests.

My Role

Lead Mobile Product Designer

Outcomes:

  • App designed, built, & launched from scratch in roughly a quarter

  • 60,000 distinct users in under 2 months

  • NPS score of guests using the app was average of 9 points higher than overall average

  • 30% less calls to customer support

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Savant Home Energy App

Synopsis

Empowered Savant Systems to bring its new, sophisticated home energy systems to new and existing customers.

My Role

Lead Product Designer

Outcomes:

  • Worked with multiple teams to execute cohesive experiences across our mobile app and the hardware-embedded platform for homeowners and system integrators.

  • Drove growth with existing customers (luxury home automation) and new markets (homeowners with solar, battery, etc)

My work at Paychex

Synopsis

I worked on many solutions at Paychex, so I've started creating mini case studies of some of the more interesting projects.

My Role

Lead Mobile Product Designer

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More case studies on Behance

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Vacasa Guest App

Synopsis

Improving all phases of the vacation rental experience through a new mobile app for guests.

My Role

Lead Mobile Product Designer

Outcomes:

  • App designed, built, & launched from scratch in roughly a quarter

  • 60,000 distinct users in under 2 months

  • NPS score of guests using the app was average of 9 points higher than overall average

  • 30% less calls to customer support

Jump in!